Hireovo · Nursing
Telehealth Triage Nurse
Sydney, Australia · Remote · FULL TIME
About the role
Mid-level Telehealth Triage Nurse talent pool in Sydney, focused on a remote clinic list another nurse can audit.
Profiles in this pool are matched to Telehealth Triage Nurse assignments with a hiring base in Sydney, Australia. The emphasis is a remote clinic list another nurse can audit. Day to day that means keeping call records complete, flagging protocol gaps, and handing over outstanding call-backs.
Responsibilities
- Brief the nurse who audits the list on the call register and state how you checked a call with no disposition.
- Accept the handed-over protocol-gap log only when the note covering a situation the protocol does not cover is attached.
- Turn a vague request into one concrete callback list before work starts, and list a patient still waiting.
- Protect time every shift for the adverse-event note so you are not still dealing with a worsening you were later told about in the last hour.
- Leave the shift brief so the next person knows what to watch regarding the system downtime.
- Close open questions on the audit sample instead of parking them, and record the decision on the records missing the safety-net line.
Requirements
- Roughly 3 to 6 years of keeping telehealth triage records auditable that matches this telehealth triage nurse profile, or a shorter record with the same kind of finished work.
- Practical skill with the clinical system and a callback list in telehealth triage nurse work, not a certificate alone.
- Able to explain which calls are still open to a colleague who was not in the room.
- Careful with records that cannot be audited; this is checked in review of telehealth triage nurse work.
- For the telehealth triage nurse brief in Sydney, hold the current registration or licence required to do this work in Australia; a human reviewer confirms the exact credential before any placement.
Nice to have
- Callback lists is useful on telehealth triage nurse assignments in Sydney, and it is not required.
- People who have already done protocol-gap logs can start this telehealth triage nurse brief with less coaching.
- Audit samples is a plus for telehealth triage nurse work based in Sydney.
Skills
telephone triage, clinical protocols, documentation, safety-net advice, red-flag recognition, professional registration, plain language, call quality
Working conditions
This telehealth triage nurse listing is remote. The hiring base is Sydney, Australia, and candidates are expected to reside in Australia and overlap main business hours on Australian Eastern Time. A quiet room, a reliable connection, and a computer that can run the tools named above are the home-office basics. The work is remote and clinical. You need a private room so patient information is not overheard. Hours may include evenings.
Location
The hiring base for this telehealth triage nurse listing is Sydney, Australia. English is the working language for this Sydney brief. A telehealth triage nurse for a Sydney base must be able to practise in Australia. Cross-border practice is not assumed.
Qualified people are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by applicable law.
This is a talent-pool listing. Your profile will be reviewed and matched to employer openings that fit; submitting an application does not guarantee an interview or placement.
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