Social Media Executive

Junior Social Media Executive talent pool in Mumbai. Experience required: 0 to 2 years. Employer assignments use this pool when they need a Social Media Executive in Mumbai, India, who is accountable for comments triaged against a reply guide. The useful week is spent answering what the guide covers, and passing on what it does not, with mistakes corrected in the open rather than buried. Responsibilities - Review the inbox triage for a comment that needs a person and correct it before anyone else relies on it. - Keep a single current guide reply, and archive the older copy once you have dealt with a reply taken from the guide. - Ask the community or social manager to challenge the unknown question, especially around the something the guide does not cover. - Write the assumption behind the sensitive comment in two or three plain sentences, and mention a comment you escalated. - Compare this week's spam or abuse with the previous one and explain the what you hid and why. - Stop and rework the end-of-day inbox if you find the items still unanswered. Requirements - 0 to 2 years of experience in triaging social comments is required for this social media executive profile. A short record of finished work is enough. - Practical skill with a reply guide and the channel inbox in social media executive work, not a certificate alone. - Able to explain what the guide does not cover to a colleague who was not in the room. - Careful with inventing an answer to close the inbox; this is checked in review of social media executive work. - For the social media executive brief in Mumbai, use the working language of that assignment in India. Nice to have - Reply guides is useful on social media executive assignments in Mumbai, and it is not required. - People who have already done inbox triage can start this social media executive brief with less coaching. - Escalated comments is a plus for social media executive work based in Mumbai. Skills social scheduling, caption writing, asset checks, community inbox, approvals, file naming, written English, time zones Working conditions This is an on-site social media executive listing in Mumbai, India. Work happens at the assignment's premises. The usual week is Monday to Friday, on India Standard Time. The work can be remote and is desk-based. Publishing times follow the channel's audience, which may differ from your own morning. Location The hiring base for this social media executive listing is Mumbai, India. English is widely used for business writing in Mumbai, alongside local languages. Qualified people are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by applicable law. This is a talent-pool listing. Your profile will be reviewed and matched to employer openings that fit; submitting an application does not guarantee an interview or placement.