Data Operations Associate

Mid-level Data Operations Associate talent pool in Lagos, focused on a process another associate can run on your day off. Profiles in this pool are matched to Data Operations Associate assignments with a hiring base in Lagos, Nigeria. The emphasis is a process another associate can run on your day off. Day to day that means writing the steps, listing the contacts, and recording the last successful run. Responsibilities - Brief the associate who covers the process on the runbook and state how you checked a step that is only in your head. - Accept the handed-over contact card only when the note covering the who sends the file is attached. - Turn a vague request into one concrete last-run note before work starts, and list the when the process last succeeded. - Protect time every week for the calendar so you are not still dealing with a cycle that falls on a holiday in the last hour. - Leave the access note so the next person knows what to watch regarding a folder the cover cannot open. - Close open questions on the lesson note instead of parking them, and record the decision on a failure and the change you made. Requirements - Roughly 2 to 4 years of documenting a data operation so it can be covered that matches this data operations associate profile, or a shorter record with the same kind of finished work. - Practical skill with a runbook and shared folders in data operations associate work, not a certificate alone. - Able to explain what the cover cannot access to a colleague who was not in the room. - Careful with steps that exist only in chat; this is checked in review of data operations associate work. - For the data operations associate brief in Lagos, use the working language of that assignment in Nigeria. Nice to have - Runbooks is useful on data operations associate assignments in Lagos, and it is not required. - People who have already done holiday calendars can start this data operations associate brief with less coaching. - Access notes is a plus for data operations associate work based in Lagos. Skills process checklists, Excel, file handling, exception tracking, runbooks, data quality checks, written English, confidentiality Working conditions This data operations associate listing is remote. The hiring base is Lagos, Nigeria, and candidates are expected to reside in Nigeria and overlap main business hours on West Africa Time. A quiet room, a reliable connection, and a computer that can run the tools named above are the home-office basics. The work is desk-based and follows a processing calendar. Remote assignments need a private screen for personal data. Location The hiring base for this data operations associate listing is Lagos, Nigeria. English is the official language for office work in Lagos. Qualified people are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by applicable law. This is a talent-pool listing. Your profile will be reviewed and matched to employer openings that fit; submitting an application does not guarantee an interview or placement.