Hireovo · Social Media
Community Manager
Lahore, Pakistan · FULL TIME
About the role
Mid-level Community Manager talent pool in Lahore, focused on safety and tone in the community.
Employer assignments use this pool when they need a Community Manager in Lahore, Pakistan, who is accountable for safety and tone in the community. The useful week is spent applying the rules, documenting removals, and escalating harm, with mistakes corrected in the open rather than buried.
Responsibilities
- Review the rule application for a removal with a reason and correct it before anyone else relies on it.
- Keep a single current harm escalation, and archive the older copy once you have dealt with a post that threatens someone.
- Ask the person who owns the community rules to challenge the appeal note, especially around a member who disputed a removal.
- Write the assumption behind the pattern in two or three plain sentences, and mention a user who keeps breaking the same rule.
- Compare this week's tone guide with the previous one and explain the how you correct without humiliating.
- Stop and rework the shift note if you find the what the next moderator inherits.
Requirements
- Roughly 3 to 6 years of moderating a community safely that matches this community manager profile, or a shorter record with the same kind of finished work.
- Practical skill with written rules and an escalation path in community manager work, not a certificate alone.
- Able to explain what you escalate the same hour to a colleague who was not in the room.
- Careful with removals with no reason; this is checked in review of community manager work.
- For the community manager brief in Lahore, use the working language of that assignment in Pakistan.
Nice to have
- Documented moderation is useful on community manager assignments in Lahore, and it is not required.
- People who have already done appeals can start this community manager brief with less coaching.
- Harm escalation is a plus for community manager work based in Lahore.
Skills
community facilitation, moderation, written replies, escalation, FAQ writing, event rhythms, conflict handling, confidentiality
Working conditions
This is an on-site community manager listing in Lahore, Pakistan. Work happens at the assignment's premises. The usual week is the local business calendar, which private offices in Lahore set individually, on Pakistan Standard Time. The work can be remote and sometimes needs evening cover when the community is active.
Location
The hiring base for this community manager listing is Lahore, Pakistan. English is expected for written work in Lahore; Urdu is widely spoken day to day.
Qualified people are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by applicable law.
This is a talent-pool listing. Your profile will be reviewed and matched to employer openings that fit; submitting an application does not guarantee an interview or placement.
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